Question 1

How do I book a tour with Nivasa India Journey?

Accepted Answer

Booking is simple and personalized. You can click on the "Enquire Now" button on any package, send a direct WhatsApp message to +91 8126716179, or call us directly. Our travel specialists will discuss your dates, hotel preferences, vehicle choice, and tailor the itinerary before confirming with an official booking voucher.

Question 2

What are the payment and deposit terms?

Accepted Answer

To secure your private vehicle and hotel reservations, a nominal 20% advance deposit is required upon itinerary approval. The remaining balance can be paid upon arrival in India or during your tour check-in via bank transfer, UPI, or card.

Question 3

What type of vehicles are provided for private tours?

Accepted Answer

We operate our own modern, well-maintained commercial fleet. For 1 to 3 guests, we provide comfortable AC sedans (Toyota Etios / Swift Dzire). For 4 to 6 guests, we provide spacious Toyota Innova Crysta SUVs. For larger groups or families, we provide luxury 9 to 12-seater Force Urbania and Tempo Travellers. All vehicles feature air conditioning, ample luggage space, verified commercial badges, and chilled bottled water.

Question 4

Are your chauffeurs experienced and English-speaking?

Accepted Answer

Yes. All Nivasa chauffeurs have extensive experience on North Indian tourist routes, hold valid commercial licenses, and undergo strict background verifications. They speak Hindi and functional English, understand monument timings, highway halts, and prioritize passenger safety and punctuality.

Question 5

Is the Taj Mahal open every day of the week?

Accepted Answer

No. The Taj Mahal remains strictly closed to all tourists on Fridays for congregational prayers. All other days (Saturday through Thursday), the monument is open from 30 minutes before sunrise until 30 minutes before sunset.

Question 6

Can you customize the Golden Triangle tour to include Varanasi or Udaipur?

Accepted Answer

Yes! Extensions to Udaipur, Ranthambore Tiger Reserve, or sacred Varanasi are our most popular custom packages. We can arrange seamless internal flights or train tickets and private transfers to connect your destinations.

Question 7

What is the best season to visit Rajasthan?

Accepted Answer

The ideal season to explore Rajasthan is from October through March, when daytime temperatures hover between pleasant 18°C and 28°C, and nights are cool. Desert destinations like Jaisalmer are exceptionally enjoyable during these winter months.

Question 8

What is the cancellation and refund policy?

Accepted Answer

We offer flexible, transparent terms. Cancellations made 15 days or more prior to the scheduled tour start date receive a full refund minus minimal bank handling charges. Cancellations between 7 to 14 days incur a 20% fee. In cases of unforeseen flight cancellations, we work proactively with you to reschedule without penalizing your vacation.